RETURNS & REFUNDS
Any goods you wish to return to us must be returned within 7 days from the date of delivery in an ‘as new’ and therefore saleable condition. Return will be at your own cost and we will refund you the full cost of the item returned minus the cost of carriage.
We reserve the right to charge up to 50% of the original cost on items returned which are unable to be sold ‘as new’
DELIVERY
All goods will be shipped within 3-5 days of our acceptance of your order subject to availability of stock. If delivery is longer than this we will contact you to establish whether you wish to await the stock, take an alternative or cancel your order.
If you require an urgent delivery please contact us to establish how best we can assist you to achieve this.
Faulty, damaged or incorrectly delivered goods will be collected and replaced free of charge but you must advise us of damage within 24 hours of receipt.
DELIVERY CHARGES
All orders over £125 net of VAT will be carriage paid. Orders of less than £125 will be charged at £5.95*. The delivery may be via next day or 2-3 day carrier at our discretion or by arrangement with you.
*There may be extra charges for next day service on goods weighing more than 30kg but we will notify you of this before processing your order.
These charges apply to UK mainland only. |